Find answers to the most common questions about Hotel RheinFall and our services.
Are pets allowed?
Yes, Hotel RheinFall is pet-friendly but accommodating your small to medium-sized furry friends will incur and additional cost of CHF 20 per stay per pet.
Is there parking available at the hotel?
Yes, free parking is available at our hotel. However, we need to be informed about your requirement of parking when you place your booking and we provide the parking spot on first come serve basis. Please write it in special request or give us a call and confirm your free parking spot.
Do you offer airport transfers?
The nearest airport from Hotel Rheinfall is Zurich Airport just 39.3 km (approx. 43 minutes away ) far. We provide airport transfer service at an additional cost of CHF 150 per pick up or drop off. Please inform about your requirement in the Special Request section while booking. If you forget to mention this during your booking, we need to be notified via an email or call at least 24 hours in advance to ensure the service is arranged for you.
Is there free Wi-Fi at the hotel?
Yes, we have 24/7 Free Wifi available.
How far is the hotel from the Rhine Falls?
Hotel Rheinfall is located 7 -10 walk away from Rheinfall. Furthermore, a bicycle lane passes right in front of the hotel cutting the distance to 5 minutes.
Does your room price include breakfast?
Yes, all of the room prices includes your breakfast. If you want to order extra breakfast in any case, an additional cost of CHF15 will be incurred.
What if I have to check - in after 22:00 pm?
If you are checking late ( after 22:00 pm) please write us an email and let us know in advance. We will provide you with all the details as a reply to your email.
Which payment options do you accept?
We accept cash, acceptable cards, and / or online payment ( Banking, Twint ).
What should I have during check-in at the hotel?
Please bring your Identity Card Document and Booking Confirmation Proof and Payment Proof if you have already paid prior to your stay.
What are the Check-In and Check-out timings?
We are available for check-in from 14:30 pm onwards till 22:00 pm. Our check- out time is at 11:00 am in the morning.